Jordan Hospital Goes Live with Complete ClaimTrust Revenue-Cycle Suite

Murfreesboro, Tennessee, November 10, 2009…ClaimTrust, a leading provider of revenue cycle tools and services for hospitals, today announced that Jordan Hospital, a not-for-profit hospital and an affiliate of Jordan Health Systems, located in Plymouth, MA, has selected ClaimTrust InSight Denials™ and is now using the complete InSight Revenue Cycle Solution™ product suite.

The InSight Revenue Cycle Solution is a web-based, fully hosted product suite designed to target key points in the revenue cycle to ensure that hospitals can most efficiently collect all of the revenue to which they are entitled. The suite of products improves workflow by identifying and eliminating errors and by finding unbilled procedures and services. Overall, ClaimTrust’s suite is enhancing revenue-cycle performance at Jordan Hospital by exposing the most vital areas of the revenue cycle that have the greatest impact on the hospital’s bottom line. After implementing InSight Denials, Jordan Hospital is now using the full ClaimTrust product suite, which includes: InSight Workflow and Claim Editor™, InSight Reports™, InSight Medical Necessity™, InSight Compliance™ and InSight Denials.

“Our decision to use InSight Denials as our denial management tool came down to our existing relationship with ClaimTrust,” said Janet Wright, Director of Patient Accounts at Jordan Hospital. “We are long-time customers of ClaimTrust’s medical necessity, compliance, and claim editing products, and they have consistently added value and expertise to our revenue cycle management process. By implementing the InSight Denials tool, we plan to improve our workflow by eliminating several manual processes. This tool gives us the real-time data we need, while providing integrated workflow functions to not only fix our denials, but also prevent them from happening again.”

“We are very pleased that Jordan Hospital has taken advantage of all the products in our revenue cycle suite to help them improve their overall revenue cycle process efficiency,” said Joe Ferro, ClaimTrust president and chief executive officer. “Jordan Hospital is one of a growing number of our clients that is taking advantage of using our suite of tools together in order to get a whole new level of value for their revenue cycle.”

InSight Denials analyzes, tracks, and trends denial data to uncover the root causes leading to denials and provides best practices to fix them. It also identifies unpublished rules and recommends fixes for individual denied claims, while helping to identify and implement process improvements to permanently prevent specific denial types. InSight Denials’ leverages the power of InSight Workflow and Claim Editor and applies client-specific logic to help Jordan expedite the repair and resubmission of denied claims to the correct departments and individual team members, while maintaining an accurate history of actions on all claims.

The InSight Revenue Cycle Solution suite offers the industry’s deepest edit library and is the only solution on the market today that offers comprehensive all-payor edits. It provides revenue cycle filters that ensure all claims are thoroughly scrubbed and fully coded with 98% payment accuracy. Additionally, the suite of products has the ability to deduce unbilled procedures and services to generate net new revenue for hospitals. ClaimTrust recently introduced the latest addition to the InSight suite, InSight RAC™, the first fully hosted, web-based tool and knowledgebase designed to help hospitals minimize RAC exposure, automate workflows and have the best chance for successfully appealing RAC denials.

About ClaimTrust
ClaimTrust focuses exclusively on hospital revenue cycle tools. That singleness of purpose enables it to deliver the industry’s most effective mix of software and services designed to ensure that hospitals collect more of the revenue they are entitled to as fast as possible. The ClaimTrust InSight Revenue Cycle Solution is a suite of Web-based products that target the key revenue cycle inflection points that have the greatest impact on the bottom line. ClaimTrust provides the industry’s most frequently updated and deepest edit library; the ability to find new revenue from unbilled charges; a denials analysis engine which identifies trends and rules to generate edits that no other vendors has; and true all-payor support.

About Jordan Hospital
More than 100 years after caring for its first patients, Jordan Hospital remains a private, not-for-profit hospital. We treat all patients, regardless of ability to pay. We proudly serve the communities of Bourne, Carver, Duxbury, Halifax, Kingston, Lakeville, Pembroke, Plympton, Plymouth, Marshfield, Middleboro, Sandwich and Wareham, as well as numerous visitors to our historic area. Jordan Hospital is an affiliate of Jordan Health Systems, a not-for-profit corporation that also includes Cranberry Hospice, Jordan Health and Wellness Center and Affiliated Medical Practice of Jordan Hospital, the hospital’s physician group. Jordan Hospital uses its considerable expertise, resources, and community support to transition from a traditional hospital to a more integrated health system, whose purpose is to improve the health of the community it serves.